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ConnectWise Manage MCP Server

Source

connectwise-mcp-server to use with Claude Desktop

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Overview

ConnectWise Manage MCP Server is a Model Context Protocol server that integrates with the ConnectWise Manage API, allowing Claude to perform operations such as retrieving tickets, companies, and contacts.

To use the server, install it via NPM or manually set it up by cloning the repository, installing dependencies, building the project, and starting the server. Configure it with your ConnectWise Manage API credentials.

  • Authentication with ConnectWise Manage API using API keys - Support for retrieving and managing tickets, companies, and contacts - Ability to create, update, and delete entities - Filtering and pagination support for queries
  1. Automating ticket management in ConnectWise Manage.
  2. Integrating company data retrieval into applications.
  3. Streamlining operations for service desk teams.

Add to your AI client

Use these steps to connect ConnectWise Manage MCP Server in Cursor, Claude, VS Code, and other MCP-compatible apps. The same JSON appears in the Use with menu above for one-click copy.

Cursor

Add this to your .cursor/mcp.json file in your project root, then restart Cursor.

.cursor/mcp.json

{
  "mcpServers": {
    "connectwise-mcp-server-ethangillani": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-connectwise-mcp-server-ethangillani"
      ]
    }
  }
}

Claude Desktop

Add this server entry to the mcpServers object in your Claude Desktop config, then restart the app.

~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows)

{
  "mcpServers": {
    "connectwise-mcp-server-ethangillani": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-connectwise-mcp-server-ethangillani"
      ]
    }
  }
}

Claude Code

Add this to your project's .mcp.json file. Claude Code will detect it automatically.

.mcp.json (project root)

{
  "mcpServers": {
    "connectwise-mcp-server-ethangillani": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-connectwise-mcp-server-ethangillani"
      ]
    }
  }
}

VS Code (Copilot)

Add this to your .vscode/mcp.json file. Requires the GitHub Copilot extension with MCP support enabled.

.vscode/mcp.json

{
  "servers": {
    "connectwise-mcp-server-ethangillani": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-connectwise-mcp-server-ethangillani"
      ]
    }
  }
}

Windsurf

Add this to your Windsurf MCP config file, then restart Windsurf.

~/.codeium/windsurf/mcp_config.json

{
  "mcpServers": {
    "connectwise-mcp-server-ethangillani": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-connectwise-mcp-server-ethangillani"
      ]
    }
  }
}

Cline

Open Cline settings, navigate to MCP Servers, and add this server configuration.

Cline MCP Settings (via UI)

{
  "mcpServers": {
    "connectwise-mcp-server-ethangillani": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-connectwise-mcp-server-ethangillani"
      ]
    }
  }
}

FAQ

What is required to run the server?

You need ConnectWise Manage API credentials including Company ID, Public Key, Private Key, and the API URL.

Can I use this server with Claude Desktop?

Yes! You can configure it to work with Claude Desktop by adding the necessary settings to the configuration file.

Is there a license for this project?

Yes, it is licensed under the MIT license.7:["$","div",null,{"className":"container mx-auto flex flex-col gap-4","children":["$L26","$L27",["$","$L28",null,{"currentProject":{"id":2239,"uuid":"c652f777-25ee-4c32-939b-75a38d17b592","name":"connectwise-mcp-server","title":"ConnectWise Manage MCP Server","description":"connectwise-mcp-server to use with Claude Desktop","avatar_url":"https://avatars.githubusercontent.com/u/20405339?v=4","created_at":"2025-03-09T04:29:21.616Z","updated_at":"2025-03-12T10:20:30.507Z","status":"created","author_name":"ethangillani","author_avatar_url":"https://avatars.githubusercontent.com/u/20405339?v=4","tags":"[]","category":"developer-tools","is_featured":false,"sort":1,"url":"https://github.com/ethangillani/connectwise-mcp-server","target":"_self","content":"$29","summary":"$2a","img_url":null,"type":null,"metadata":"{\"star\":\"0\",\"license\":\"MIT license\",\"language\":\"JavaScript\",\"is_official\":false,\"latest_commit_time\":\"2025-03-06 21:34:37\"}","user_uuid":null,"tools":null,"sse_url":null,"sse_provider":null,"sse_params":null,"is_official":false,"server_command":null,"server_params":null,"server_config":null,"allow_call":false,"is_innovation":false,"is_dxt":false,"dxt_manifest":null,"dxt_file_url":null,"is_audit":false},"randomProjects":[],"currentServerKey":"$undefined"}]]}]

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